Thursday, April 26, 2012

Grey Hound Stations

Do they have lockers at the stations where you can lock your luggage up. until your bus arrives.



Grey Hound Stations


I don%26#39;t know the answer to your question, but after seeing that you had no replies, called the Detroit Greyhound station literally 43 times between 10 a.m. and 8:00 p.m. yesterday. Most of the time, I got a busy signal. When the phone actually connected and rang, no one ever answered, even when I left it ring and ring.





Called twice again this morning. . . . .busy once, no answer after 21 rings the second time. None of this speaks very well for the customer service to be expected at that station. Because of security issues, I also am skeptical about the availability of lockers, but really do not know. I%26#39;ll try the phone again later this morning and perhaps some other TA members will answer in the meantime.



Grey Hound Stations


Well, I guess that I am not going to be able to answer your question. At various times again today, I called the Greyhound station in Detroit and they never answered the phone.





I verified the phone number with 3 sources, including the Greyhound corporate office. Their Detroit staff apparently has little interest in customer service and the corporate head office does not know if the Detroit station has lockers. Neither was the head office able to give me any other phone number or even transfer my call to Detroit via their internal system.





Their advice? ';Verify the availability of lockers when you arrive at the Detroit station.'; Apparently, you also will have to verify the availability of buses as well.





I have not used Greyhound in 20+ years and, based upon this experience, I may wait another 20.





Sorry not to be more helpful.




I%26#39;m fairly sure they don%26#39;t have lockers, on account of security concerns. Whether they%26#39;re ';Homeland Security'; concerns or just that the lockers would be monopolized by the homeless folks in the area, I do not know.





I%26#39;ve taken Greyhound a few times recently, between Cincinnati and Detroit. It%26#39;s cheap, reasonably convenient, and more-or-less tolerable depending on who you sit near on the bus.





Buy tickets online, and mostly avoid Greyhound station staff.




By an interesting coincidence, I was downtown at lunch today and stopped at the Greyhound Station on the way back, just out of curiosity.





The station DOES have lockers (about 2 dozen of them), but none had keys visible. That means either that all of them were being used or--for security reasons--the lockers no longer are in service. I don%26#39;t know which is correct. There was a long line and I did not have time to wait to ask.

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